Munish Malhotra

Mr. Malhotra is a seasoned, business-minded customer analytics professional with 20+ years of demonstrated ability to build and lead organisations and profit centers. He has assisted many leading organizations to enhance their customer engagement by providing data-driven, action-oriented analytical insights. He has done pioneering work in Customer Satisfaction, CRM Analytics and Customer Integrated BI solutions. Mr. Malhotra has also participated in startup ventures in research, data science, business intelligence and AI. In each venture he has been a thought leader in introducing and developing new paradigms in research and data sciences to build and strengthen customer driven organizations. He brings with him a strong analytical and research oriented approach to managing businesses. This, supplemented with faculties of practical process application to new and varied domains has led to a proven track record of business accomplishment and leadership. He is currently utilizing his career and life experiences as a certified Life Empowerment Coach and Mindfulness practitioner, by partnering with a life skill organisation in their journey of success.